Reference

How 1133 Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on 1133 are handled with care.

Account Data ProtectionPayment Privacy: bKash, Nagad, RocketYour Right to Access & DeleteCookie ControlsBangladesh-Focused Support

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data on 1133. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data exchanged between your device and 1133 — including payment confirmations from bKash, Nagad, and Rocket — travels over SSL-encrypted connections. Your session token is never exposed in plain text.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Account data is kept while your account is open and for a defined period after closure. You can request a full export or deletion of your data by contacting support with your account details.

Access and Corrections

You have the right to ask what data we hold about you, correct inaccuracies, or request removal. We aim to respond to verified requests within a reasonable timeframe under applicable law.

What We Collect and Why

1133 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on 1133, we collect the information needed to run it: your registration details, login credentials, and the payment references tied to your bKash, Nagad, or Rocket transactions. We do not store your mobile wallet PIN or full wallet credentials — only

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the transaction reference and amount needed to credit your account wallet. Device data such as your browser type, IP address, and session timestamps are logged to detect unauthorised access and keep your account secure. We may also collect your communication history with our support team so
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we can follow up accurately. Data is retained for as long as your account is active and for a period after closure as required by applicable law. We do not sell your personal data to third parties. Sharing with service partners — such as payment processors
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handling your Nagad or Rocket transfers — is limited to what those partners need to complete the transaction. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from your account dashboard. Our team will verify your identity and handle data requests during support hours.

Email Support Send your data request to our support address. Include your registered email and the specific data action you are requesting.

Account Settings Some data — like your display name and contact details — can be updated directly from your account profile page without contacting support.

Common Questions About Your Data on 1133

These are the questions we hear most often about how personal information is handled on 1133.

We collect your registration details, contact information, and payment references from bKash, Nagad, or Rocket transactions. We do not store your wallet PIN or full credentials.

We share data only with partners who need it to process your transactions — such as payment processors for Nagad or Rocket transfers. We do not sell your personal data.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide your data export within the timeframe required by applicable law.

Yes. Submit a deletion request through support with your account details. Some data may be retained for a period after closure as required by law, but we will confirm exactly what applies to your request.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust or block cookies through your browser settings without losing account access.

Reach our support team via live chat or email. If your concern is not resolved, you may also contact the relevant data protection authority in your eligible region under local law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoFAQ

How 1133 Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Cookie Use

Data Retention

Access and Corrections

Reach Us About Your Data

Common Questions About Your Data on 1133

01 What personal data does 1133 collect when I open an account?

02 Does 1133 share my data with third parties?

03 How do I request a copy of my data?

04 Can I ask 1133 to delete my account data?

05 How does 1133 handle cookies?

06 Who do I contact if I have a complaint about how my data is handled?

Privacy Policy

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